Ugenya Association Eldoret monogram

Ugenya Association Eldoret

Ugenya Association Eldoret (UAE) Member Portal

Terms & Conditions and Privacy Policy

Last updated: July 2026

1. Acceptance of Terms

By accessing and using the UAE Member Portal, you agree to be bound by these terms. If you do not agree, do not use the portal.

2. Who This Portal Is For

This portal is exclusively for registered members of Ugenya Association Eldoret and its authorised administrators. Access is granted only upon registration by the association's administration. Unauthorised access is strictly prohibited.

3. Member Accounts

  • Your Member ID and login credentials are personal and must not be shared with anyone.
  • You are responsible for all activity under your account.
  • You must notify the association's administration immediately if you suspect unauthorised access to your account.
  • The association reserves the right to suspend or revoke access for any breach of these terms.

4. Data You Can Access

As a member, you may only view your own contribution records, savings history, and emergency fund balance. You have no access to any other member's records. Administrators access records only within the scope of their assigned role.

5. Accuracy of Records

All contribution records are entered and managed by the association's administration. If you believe any entry in your records is incorrect, contact the association's administration directly at ugenyaassociationeldoret@gmail.com.

6. Privacy Policy

How We Handle Your Information

6.1 What we collect

We collect your full name, Member ID, phone number, branch, and contribution records for the purpose of managing your membership with Ugenya Association Eldoret.

6.2 How we use it

Your information is used solely to manage your membership, record your contributions, and provide you access to your own records through this portal. We do not sell, rent, or share your personal data with any third party outside the association.

6.3 Who can see your data

Your personal records are visible only to you and to authorised administrators of the association. No other member can view your records.

6.4 Data security

We implement role-based access controls and secure authentication to protect member data. Access to the portal requires valid credentials issued by the association's administration.

6.5 Data retention

Your records are retained for as long as you remain a registered member of UAE. If your membership is terminated, your records may be retained for administrative purposes in accordance with the association's internal policies.

6.6 Your rights

You have the right to request a correction of any inaccurate personal data held about you. Contact the administration at ugenyaassociationeldoret@gmail.com to make such a request.

7. Changes to These Terms

The association reserves the right to update these terms at any time. Changes will be reflected by an updated "Last updated" date on this page. Continued use of the portal after changes constitutes acceptance of the revised terms.

8. Contact

Ugenya Association Eldoret

P.O. Box 195-30100, Eldoret

ugenyaassociationeldoret@gmail.com